IRIS+ Support

If you are having trouble with your IRIS+ quadcopter it's best to contact your local dealer or the shop you purchased it from i.e. 
For more information about flight modes, further instructions, and 
configuration tutorials, visit the APM:Copter community documentation project at copter.ardupilot.com.  APM:Copter is the firmware that controls your Iris Quadcopter.  For details about teh mission planner please go here.

Troubleshooting

Q - I am receiving a persistent error indication when arming.
A - See Mission Planner for the specific error in the pre-arm safety check and visit this page for more information
Q - My transmitter doesn’t have six available switch positions.
A - Consult your transmitter’s documentation for mixing two three-position switches into six position options. For more information go here
Q - I am having trouble taking off or hovering, or my transmitter’s throttle stick is not functioning properly.
A - Perform the throttle-mid configuration procedure described here
Q - I cannot update the firmware.
A - Make sure you have installed the latest Mission Planner MSI file from here

IRIS+ Parts 


  1. Radio control transmitter (optional)
  2. PPM encoder module (optional)
  3. Three-wire PPM encoder cable (optional)

Specifications

  • Autopilot hardware: Pixhawk v2.4.5
  • Firmware: ArduCopter 3.2
  • GPS: 3DR uBlox GPS with Compass (LEA-6H module, 5 Hz update)
  • Telemetry radio: 3DR Radio Telemetry v2 (915 mHz or 433 mHz)
  • Motors: 920 kV
  • Frame type: V
  • Propellers:                                                                                                            9.5 x 4.5 T-Motor multirotor self-tightening counterclockwise (2)              9.5 x 4.5 T-Motor multirotor self-tightening clockwise (2)
  • Battery: 3 cell 5.1Ah 8C lithium polymer
  • Low battery warning voltage: 10.5 V
  • Minimum voltage: 9.9 V 3 cell (13.2 V 4 cell)
  • Maximum voltage: 12.6 V 3 cell (16.8 V 4 cell)
  • Battery cell limit: 3 cell                                                                      Caution: IRIS+ is compatible with 3S lithium polymer batteries only.  Using a 4S battery can cause permanent damage to the gimbal electronics and will void the warranty.
  • Recommended voltage: 12.6 V 3 cell
  • Payload capacity: 400 g (.8 lbs)
  • Telemetry range: up to 1 km (.6 miles)
  • Flight time: 16-22 minutes depending on payload